Million Pound Claim Number

Post length: 397 words, almost 2 minutes.

If you read my post back in the middle of February about my attempt to win with one of the free scratch cards you get in magazines and newspapers, you might be interested to know that I received my claim number(s) today. I didn’t get them through the post but had to contact the company to ask about it, however.

The information on the cards said that I should allow 28 days to “receive claim number & info.” So I waited. Day 28 was the 16th March (allowing for delays in the post), and not having received a reply from Purely Creative’s Twitter account when I asked them if the 28 days was full days or working days I decided today to contact them via the form on the website. I was pleasantly surprised when I received a reply from Rubina at Purely Creative with a claim number. The conversation went like this (with my claim number blanked out for now, so I don’t totally ruin their game — I’m not trying to do that, just test the system):

Hi there,

On the 15th February I sent two separate SAEs to you (Dept PCN, M592) requesting claim numbers and details for your “Win a Million” scratchcards. The details on the card say to allow 28 days for the number.

Assuming the envelopes did not reach you until the 17th February (sent first class), the 28th day after that was 16th March. I have not recieved the claim number(s) for either request (the return envelopes were also sent first class, so even allowing for delays in the post, they should have arrived by now). Can you tell me the situation with these claim number request, and why I have not recieved them yet?

Thanks, Jonathon

Dear J Wardman

Thank you for your recent email, I can confirm you can use claim number Pxxx

Kind Regards


Thank you Rubina,

Can this claim number be used for both claims?

– Jonathon


With that I filled in my two winning scratch cards, scanned the front and back of each card as advised on the scratchcards themselves, dropped a second class stamp in with each, and have them ready for posting tomorrow. The information on the card for this stage (and on their website’s FAQs page) say I should expect information regarding my prizes in the next 4 weeks.

Posted on Wednesday 21st March, 2012 at 1:09 am in Obiter dicta.
It was tagged with , , , , , .


[…] were a couple of bumps along the road, such as never getting a postal response to my request for a claim number, and it was a big long-winded, but all in all the process of […]

Posted on 18th Jul 2012 at 11:47 pm by » My Winnings.

hi i waiting claim numbers for my winning i have 3 matching and 2matching sybols. i don,t no how get claim number.

Posted on 11th Apr 2014 at 9:27 am by fardos.

Did you apply for the claim number via post? If so it might take up to 28 days to get the number back. If, after 28 days, you still haven’t got the letter back from them then get in contact with Purely Creative’s customer services department and they’ll be able to help you.

Posted on 14th Apr 2014 at 1:19 pm by Jonathon.

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